📍 US Domestic Shipping:

• Economy Shipping: 4 - 8 business days
• Standard Shipping: 3 - 7 business days
• Priority Shipping: 2 - 5 business days
• Express Shipping: 2 - 4 business days

📍 International Shipping: Calculated at checkout based on your location.

🔹 Handling Time: 1-3 business days (Monday - Saturday, excluding Sundays)
🔹 Total Delivery Time = Handling Time + Transit Time
🔹 Order Cut-off Time: 12:00 AM (GMT-05:00) Eastern Standard Time (New York)

🚀 Need faster shipping? Contact us via email or chat to upgrade your shipping option.

We ship worldwide, including the United States, Canada, the United Kingdom, Australia, and many more.

However, we do not ship to the following restricted areas:
❌ Cuba (CU)
❌ Iran (IR)
❌ North Korea (KP)
❌ Sierra Leone (SL)
❌ Palestinian Territories
❌ South Sudan
❌ Myanmar
❌ Crimea, Ukraine

These restrictions are due to political and logistical limitations.

For international orders, import duties, taxes, and charges are not included in the item price or shipping fee. These fees vary by country and are the buyer’s responsibility.

📌 Please check with your country’s customs office to understand any additional costs before placing an order.

We use USPS and other trusted carriers to ensure timely delivery of your order.

📦 Tracking Your Order:

• Once your order is shipped, we’ll email you a tracking link so you can follow its journey.
• Please allow 5-7 days for the carrier to scan your package into their system.

If your estimated delivery date has passed and you haven’t received your order, contact us for assistance.

All our products are made-to-order to ensure the highest quality.

🔹 Production Time: 1-3 business days
🔹 Processing Time:

• Simple designs (text, outlines): Same-day processing (excluding Sundays & holidays).
• Complex designs (full-color embroidery, pets, custom art): 1 additional business day for design proof approval.

📌 During peak holiday seasons, processing & delivery times may take longer (up to 10 additional business days). We appreciate your patience!

🚨 Please double-check your shipping address at checkout!

• If we detect incorrect or missing address details, we may need to contact you for an update. This could delay your delivery.
• Orders delivered to the wrong address due to customer error will not be refunded.
• If your order is returned to us due to an incorrect address, it will be donated to charity instead of reshipped.

📌 If you need to update your shipping address, contact us immediately after placing your order.

• If tracking information is not updating, it may mean the carrier has not processed the package yet.
• If your order is delayed beyond the estimated arrival date, please reach out to us.

We’ll assist you in locating your package and ensuring it reaches you as soon as possible!