Track Your Order
Enter your order details below to check the current status of your shipment in real time.
Find Your Order ID
Your Order ID is in the confirmation email you received after placing your order. It looks like #12345.
Processing Time
Custom embroidered items take 3-5 business days to create before shipping. Tracking updates once shipped.
Frequently Asked Questions
When will I receive my tracking number?
You'll receive a tracking number via email once your order has been shipped. Custom embroidered items typically take 3-5 business days to create before they are shipped.
My tracking shows no updates. What should I do?
It can take 24-48 hours for tracking information to update after a label is created. If there are no updates after 5 business days, please contact us and we'll investigate.
How long does shipping take?
Domestic (US) orders typically arrive within 5-8 business days after shipping. International orders may take 10-20 business days depending on the destination country and customs processing.
Can I change my shipping address after ordering?
Address changes are only possible before your order enters production. Please contact us immediately at [email protected] if you need to update your address.
Still need help with your order? We're here for you!
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